Raquel has been the live-in maid for the Santiago family for over 20 years, seeing their children grow up and feeling part of the family – except that she isn’t. When she feels unwell and extra help is brought in to help her, Raquel’s obsession with ‘her’ territory kicks in and she resorts to all sorts of sly, underhand trickery to get rid of these usurpers. Raquel’s subterfuge finally meets its match when Lucy arrives and the film veers off into another direction, unwrapping an unsuspected and unexpected side of Raquel’s character altogether.
The film examines loneliness and the search for love through Raquel’s swinging moods between aggression and passivity. It sometimes descends into almost farcical, certainly hilarious, situations but ultimately gives us a subtle and thoughtful study of social interactions. Is there a way out for Raquel? The ending is intelligent and honest, leaving you with a smile. The performance by Catalina Saavedra as the maid is outstanding.